What Information We Hold and Why
When you open an account with us, we collect the details you submit during registration — your name, email address, and the mobile number linked to your wallet. When you process a deposit or withdrawal using DANA, OVO, or GoPay, our payment handler receives a transaction
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reference so we can match and confirm your wallet transfer. We also collect device data — your browser type, IP address, and session timestamps — to keep your account secure and detect unusual access patterns. We do not store your full e-wallet PIN or password at
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any point. Usage data, such as which sections of the lobby you navigate or how long a session runs, helps us improve how the platform performs for you. All data collection is governed by applicable Indonesian data-protection rules, and your continued use of the platform is
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subject to local law and eligible regions only. You can request a copy of the personal data we hold on your account by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.